NIV Live

NIV 2011 BIBLE PROPERTIES, LLC Refund Policy 
© 2013 Inspired Properties, LLC All Rights reserved

U.S. Consumer

Thanks for purchasing NIV Live – A Bible Experience. We want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions in our store. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase in our store, you agree to the terms set forth below along with Inspired Properties’ Privacy Policy and Terms of Use.

Returns

We fundamentally believe you will be thrilled with the products you purchase from Inspired Properties. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

For any physical product, simply return it with the original receipt and original unopened packaging within 30 days of the date you purchased the product . If the item is returned within this timeframe, we’ll exchange it or offer a refund based upon the original payment method. Please note the following:

If your physical product is found to be damaged after opening the packaging, simply return it with the original receipt and original packaging within 30 days of the date you receive the product for replacement, not a refund. For complete details on how to return a product, email returns@nivlive.com.

Order Acceptance/Confirmation For Purchases

Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Inspired Properties’ acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Inspired Properties reserves the right at any time after receiving your order to accept or decline your order for any reason. If Inspired Properties cancels an order after you have already been billed, Inspired Properties will refund the billed amount with 5 business days.

Shipping & Delivery

Please review the Shipping & Pickup page to learn about how and when you will receive the products you purchased from Inspired Properties. Since the actual delivery of your order can be impacted by many events beyond Inspired Properties’ control once it leaves our facilities, Inspired Properties cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

North American Sales Only

Inspired Properties accepts physical product orders from billing addresses within the United States and Canada only. Inspired Properties will not ship physical products purchased in our online store to an address outside of the U.S.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Inspired Properties may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Inspired Properties reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Inspired Properties confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Inspired Properties will cancel the order and refund your purchase price in full.